Technology for operations that take place inside Zendesk
Conciex Apps is a native app ecosystem that helps companies organize complex operations, keep context during support interactions, and scale processes without leaving the tool their teams already use.
Why Conciex Apps
Built for the reality of operations
Support operations go far beyond answering tickets: they involve processes, decisions, deadlines, integrations, and multiple teams working together. Conciex Apps was created to solve exactly this scenario — keeping everything connected to Zendesk without losing control, history, or efficiency.
Native to Zendesk
All apps run directly inside Zendesk, respecting the platform's workflows, experience, and best practices.
Designed for real operations
Built from real customer support, backoffice, and marketplace challenges, with a focus on clarity, control, and day-to-day execution.
Modular and scalable
Each app solves a specific problem — together, they form a flexible ecosystem that grows with your operation's maturity.
Context always preserved
Information, actions, and history remain connected to the ticket, preventing rework and decisions disconnected from the customer's reality.
More clarity for those who execute. More control for those who lead.
Conciex Apps
An app ecosystem to expand Zendesk
Each app solves a specific operational challenge — together, they form a complete flow for support, communication, and management.
Survey
Create surveys and collect customer feedback.
Coming soonApplications
What Conciex Apps organizes in your operation
A set of applications that work together to organize the operation — all inside Zendesk.
Active communication with customers
Integration with marketplaces and channels
Demand and project management
Operational workflow automation
